Privacy Policy

Last updated: August 2026

At Hayya, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Delivery addresses and location data
  • Order history and preferences
  • Payment information (processed securely by our payment providers)

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your orders
  • Improve our platform and services
  • Prevent fraud and ensure platform security

3. Information Sharing

We share necessary information with vendors and riders solely to fulfill your orders. We do not sell your personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can manage most of this information directly through your account settings.

For privacy-related inquiries, please contact our Data Protection Officer at privacy@hayya.com